With keynote presentations, the iGPI team leaders - Helena Alegre e Sérgio Teixeira Coelho, presented an overview of the main project development and outcomes, including the AWARE-P infrastructure assessment management (IAM) planning software. Unlike in many other presentations, i.e., more focused on how to identify priorities of intervention; those regarding the Portuguese water utilities also made reference to what to do afterwards - i.e., how to explore rehabilitation interventions as an opportunity to improve the overall system performance.
It was also important to have a good understanding of how IAM is dealt with in Australia - a leading-edge country with this regard, together with the opportunity to make a diagnosis out of the current situation and be able discuss the possible ways ahead. Overall, the conference take‑home message was the need to improve communication IAM in a broad sense: i.e., with customers, between decision levels, with policy makers, with society at broad, etc. More specifically, the conference was a good opportunity to share with others how the iGPI project is running in Portugal.